Shipping + Returns
Once your order is placed, your Monkey & Mum creation will be on its way to you via Australia Post’s Parcel Post service (with tracking). All orders received by 4pm Australian Eastern Standard Time will be dispatched the next business day.
Shipping options and costs are in Australian Dollars.
Orders shipped within Australia (with tracking):
FREE Regular Delivery with Australia Post for orders over $100
$9.00 - Regular Delivery with Australia Post (expect delivery within 3 - 5 business days)
$15.00 - Express Post with Australia Post (expect arrival within 2 - 3 business days)
Orders shipped outside of Australia (with tracking):
$20.00 - Regular International Post with Australia Post
The shipping charge covers the cost to send you your order, there may be additional taxes and duties applied by your country's government.
Refunds will only be issued if the product is faulty. If you believe your necklace to be faulty, please contact Monkey & Mum asap at firstname.lastname@example.org to arrange a full refund.
All necklaces come packaged in a deliciously adorable box, perfect for gift-giving.